About Us
Our service is very personal and human, every function enquiry is met by an industry experienced professional based in Australia, whom tailors the guests experience to match your venues brand while focusing on giving the best guest experience. Which we believe goes hand in hand with conversions.
Our customer service skills are fine tuned and very adaptable. We endeavour to know the answer to every question the guest will ask, but when occasionally we don't, we pride ourselves on handling this professionally and quickly finding the answer for the guest.
Our team have all worked in the restaurant function space in fine dining venues which gives them the experience they need to ensure your guest feels comfortable and confident that their special event is in good hands.
Our Founder
Misty Kunze has worked in hospitality for over 16 years. Working her way up the line from Kitchen Porter to Restaurant Manager, and experience in every aspect of events, comprehensive wine knowledge alone with setting up and managing restaurant offices.
Misty has worked with George Calombaris as the manager of Little Press and Cellar, with Geoff Lindsey at Pearl restaurant, and as front-of-house manager turned office manager for Scott Pickett at Estelle to name a few. Her attention-to-detail attitude and consistency of brand saw Pickett through the transition from chef to a Melbourne food legend. Before moving on to an Office Manager position at Coda and Tonka Restaurants with Adam D'Sylva, this role included managing four staff with six very busy phone lines.
Whilst working in chef run restaurants as a Restaurant Manager, Misty often also became the functions manager, which suited her skill sets well. But we recognise that not all Restaurant Manager has function experience, nor do their skills sets nessairly lend well to managing events. And often there wasn’t the volumne of functions to warrent a dedicated tema memeber. So this revenue stream is often left under usitlised. Which is how Function Suite was born.
Today, we service restaurants with small PDRs, country pubs with big function spaces, function venues and everything in between. Giving in venue managers back their time while ensuring every enquiry is given the dedication it deserve.
We believe in hospitality functions are an important revenue stream, now more then ever.
Based in Melbourne, Victoria, Australia. Servicing restaurants throughout Australia
03 9938 7010
info@phonebookingsservice.com
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