Capture every restaurant booking and enhance the guest experience
Our team of hospitality professionals have been answering phones and managing reservations for Australian restaurants for over 8 years. Providing an all inclusive service for a variety of venues, from casual pubs to three hat restaurants.
Providing specialised phone answering services.
We specialise only in Australian restaurants, our team are all hospitality professionals that have worked in restaurants all over Australia. We can simply capture the calls you miss and place the reservation or you can add on tasks for us to complete from our comprehensive list of reservation management specific services we offer.
We use your reservation platform and follow your booking policies to ensure the bookings we place work for your service.
WHAT OUR CLIENTS THINK
“Not something we thought we needed but once it was in place I don’t understand how we ever functioned without it! The phone booking service takes a lot of the stresses off the restaurant in peak periods, and management knowing that their guests who are calling for information or a booking, are receiving the correct information from a friendly team! Also knowing that 100% of the calls during the day are being picked up is a weight off our shoulders! Very much worth it, great communication, thanks team!”
— HANOI HANNAH VOL II
“We have used PBS since last year and it has been a huge game changer for our operations.
Misty, Ryan and the team are wonderful to work with.
The team treats our business as if their own, we can feel their care.
Having their professional services on board has lifted our quality of service from the consumer perspective.
Thank you PBS team!”
— BUSY MELBOURNE CBD BASED RESTAURANT
Free Restaurant Reservation Health Check.
Feel confident your booking policies will maximise covers
